The company will charge the client the net amount owed for the services delivered unless otherwise specified in writing or on the company’s website.

The client agrees to pay the service fee on the date indicated in the contract or quote. The contract depends on the price being paid on time. You’ll get the payment receipt once you made the payment successfully.

The customer shall be fully reimbursed for any business loss however occasioned either by the negligence of the company or its servants and all expenses incurred on account of the services rendered.

The customer is to ensure that he complies with directions on the way he is supposed to use the services as provided by the business or as provided by any related government or any appropriate regulatory authority.

Policy for Cancellations

The client will be billed pro-rata if they stop working and want a refund within 30 days of the start date of the job or the first payment date, whichever comes first. The amount billed will be determined by the quantity of work accomplished at the hourly rate (if not indicated, it will be USD 15 per hour) specified in the contract’s termination clause. This amount will be subtracted from the initial payment and returned to the client.

If the agreed-upon payments are not made in full, the project will not be deemed null and void.

The client will be responsible for paying for all work completed at the hourly rate specified in the contract, or USD 15 per hour if not stated, upon receipt of which the client will receive the code for. This is particularly so where work has been done beyond the amount which was deprecated at the time of applying for a refund.

If the claimant does not submit a formal application within 30 days of the start of employment or 30 days of the first payment, either partially or fully the initial payment will not be reimbursed in part.

In this sense, if the information that enables the accomplishment of the project is not given by the client the refund policy cannot be carried out. The client’s improper communication cannot be taken as one of the reasons for delays or failure of the project. Therefore, the company is not held responsible for such scenarios.

For already rendered services, there won’t be a refund. The client has 48 hours to inform the sales team of any unsatisfactory work and request appropriate reductions. Later-dated negotiations won’t be accepted.

The organisation shall not be responsible for failure to give complete project details at the outset or for incomplete information provided by the client. Unless explicitly specified in a contract that includes a penalty clause for such delays, there is no provision for compensation for delivery delays.

Refund Procedure

When refunds are provided via credit card, the refund amount will be posted to the credit card account; this can take up to 6-7 business days. If a client paid using a money order or cheque, then the client will receive the refund by cheque or bank transfer.